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SuperBuy: How to Understand QC Notes on the SuperBuy Platform

2025-11-07

Before approving your items for shipment, mastering the Quality Control (QC) notes provided by our service is crucial. These notes contain essential details that indicate whether the purchased items meet your expectations. Understanding them correctly ensures you make informed decisions before paying for shipping.

What Are SuperBuy QC Notes?

After you place an order through SuperBuy, our experts based in China will purchase the item on your behalf from local e-commerce platforms like Taobao or Tmall. QC notes are professional observations

  • They are meant to call out details about flaws, accuracies, or general quality.
  • They are provided at no extra cost as a core part of our service.
  • They accompany detailed HD photos of your item.

Breaking Down the QC Note Categories

1. Color (色彩)

Possible Note Example:

Why this matters:color

Other common phrases:

  • "Color matches the seller's images perfectly." (This is what you want to see!)
  • "Color differ from photo on website, more dull."
  • "Print/Logo color slightly lighter."

2. Fit & Sizing (尺码与版型)

Possible Note Example:

Why this matters:

How to read this:

  • A variance of 1-2 cm
  • A variance of 3 cm or more
  • Look for notes like: "Fit is TTS" (True to Size) or "Runs small/big".

3. Material & Craftsmanship (材质与做工)

Possible Note Example:

Why this matters:

What to look for:

  • Positive Indicators:
  • Defect Indicators:Please check the provided photos carefully if you see notes about defects.

4. Accessories & Packaging (配件与包装)

Possible Note Example:

Why this matters:

Your Action Plan: How to Respond to QC Notes

  1. Always Compare the Note with the Photo:
  2. Understand the Severity:
  3. Major Red Flags: Rips, large stains, broken parts, incorrect item, wrong size.
  4. Minor Issues (Often "GL" - Green Light): Small, almost invisible stitching errors, slight color variance, disposable packaging dents.
  5. Make Your Decision:
    • Approve Shipment:
    • Request an Exchange/Return:Note: You must have a valid reason based on the note/photo, and the seller must accept returns.
    • Contact Your Agent:

QC notes are your best tool for risk management on SuperBuy. They transform your purchase from a blind buy into an inspected and verified

Happy and confident shopping on SuperBuy!

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